We want you to be completely satisfied.
If you’re not satisfied with your purchase of a Glacier Fresh filter through GlacierFreshFilters.com, you may return it within 60 days of delivery for a full refund, exclusive of shipping cost. Please contact us for assistance with your return. If you purchased your Glacier Fresh filter at a retailer, the retailer’s return policy applies.
Glacier Fresh warrants our filters against defects in materials and workmanship under normal use for 6 months from purchase date. This Limited Warranty does not apply to normal wear and tear or damage from accidents, misuse (including failure to follow installation and use instructions), neglect, disassembly, alterations, and external causes such as heat or environmental conditions.
To reduce the risks associated with the ingestion of contaminants, do not use our filters with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the filter.
To reduce the risk of property damage due to water leakage, you MUST read and follow the installation and use instructions before installation and use of this product. Cartridge should be replaced every 6 months, at rated capacity, or sooner if a noticeable reduction in flow rate occurs.